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From323US$ /night
Check-in
15Dec2025Select date
Check-out
16Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

In Front Of Multiplaza Shopping Center, San Jose (San Jose), Costa Rica, 11856-1000
-
Close to Multiplaza Shopping Center
Perfect
8.3
7.6
/10
4.1
/5

Intercontinental Costa Rica At Multiplaza Mall By IHG is a luxurious urban retreat featuring the largest urban spa in Central America, three heated outdoor pools, and four diverse dining options. Positioned within the Multiplaza Mall complex, this 5-star hotel offers a range of exclusive amenities, ideal for both leisure and business travelers.

Rooms & Amenities

The guest rooms at Intercontinental Costa Rica At Multiplaza Mall are equipped with soundproof windows, 300 thread count Egyptian cotton sheets, and feather pillows. Each room features a 48-inch smart TV, multimedia connector, high-speed internet access, and a spacious work desk, ensuring a restful stay.

Dining & Lounge

Dining options include four restaurants: The Market, Factory Steak & Lobster, NAU Sushi Lounge, and Pimento, offering a range of culinary experiences from Asian-inspired dishes to fine Italian meals. Guests can also relax at the Zambra lobby bar, which serves artisan cocktails and tapas-style dishes.

Leisure & Wellness

The hotel's spa, SPA InterContinental, features 12 treatment rooms along with facilities like steam and sauna, making it the largest urban spa in Central America. There is also a state-of-the-art fitness center and three heated outdoor pools for leisure and relaxation.

Business & Location

Intercontinental Costa Rica At Multiplaza Mall offers a versatile Convention Center with 21 meeting rooms for business needs, accommodating events of various sizes. The hotel is conveniently located near transport options including Tobias Bolanos International Airport, and cultural landmarks such as Museo de Oro and Parque Diversiones.

“This property stands out as a premier choice for business and leisure, adjacent to Multiplaza Mall in Escazú. I noted the extensive conference facilities and urban spa as key differentiators, not to mention diverse on-site dining. For travelers seeking convenience and upscale amenities in San Jose, it's easy to see the appeal.”
Hotel logo
James DavidEditor-in-Chief at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium King Room Balcony Club Lounge Access
2 persons
40 m² 
1 King-size bed
Shower
Coffee machine
Classic Room
2 persons
30 m² 
2 Single beds
Shower
Coffee machine
Premium King Room Club Lounge Access
2 persons
40 m² 
1 King-size bed
Shower
Coffee machine
One-Bedroom Suite Club Lounge Access
2 persons
80 m² 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Hot spring bath

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Intercontinental Costa Rica at Multiplaza Mall presents a delightful culinary landscape where guests can explore a variety of flavors. From the sizzling aromas of grilled delights to the fresh, vibrant sushi selections, each dining venue offers a unique atmosphere that enhances the authentic experience of Costa Rican hospitality.
Intercontinental Costa Rica At Multiplaza Mall By Ihg San Jose  Restaurant photo

Factory

Grill/BBQ, Kosher
Ambiance
Family-friendly
Key Offerings
Savor hearty grilled specialties in a welcoming environment, perfect for lunch or dinner with the family. Enjoy a range of kosher options that showcases local flavors and barbecue techniques.
Reservation
Not needed
Open for lunch and dinner: Monday to Saturday from 12:00 - 14:00 and 18:30 - 22:30; Sunday from 12:00 - 18:00.

The Market

International, Kosher, Vegetarian, Gluten-free
Ambiance
Casual and open
Key Offerings
This all-day dining venue features a diverse array of international dishes, alongside vegetarian and gluten-free choices, ensuring all dietary needs are met at any hour of the day.
Reservation
Not needed
Open 24 hours a day.

Pimento

Italian, Vegetarian
Ambiance
Family-friendly, Traditional
Key Offerings
Indulge in classic Italian fare with a modern twist. Pimento serves up hearty pastas and rich sauces in a cozy, friendly setting, perfect for unwinding with family and friends.
Reservation
Not needed
Open for lunch and dinner; specific hours not provided.

Nau Sushi Lounge

Japanese, Sushi, Asian
Ambiance
Modern and stylish
Key Offerings
Experience a contemporary dining space featuring fresh sushi and Asian dishes in an elegant setting. Perfect for a lunch break or a sophisticated dinner filled with delightful flavors.
Reservation
Recommended
Open for lunch and dinner: Monday to Saturday from 12:00 - 14:00 and 18:30 - 22:30; Sunday from 12:00 - 18:00.

Location

In Front Of Multiplaza Shopping Center, San Jose (San Jose), Costa Rica, 11856-1000
Map view
In Front Of Multiplaza Shopping Center, San Jose (San Jose), Costa Rica, 11856-1000
Nearby
Calle Multiplaza
460 m
Restaurants
The Market
0 m
Real InterContinental Costa Rica In Front of Multiplaza Shopping Mall
Factory Steak and Lobster
10 m
Frente al Centro Comercial Multiplaza Real InterContinental Hotel
Pimento
0 m
Hotel InterContinental in fron of Multiplaza Shoping Center
Hooligan's
310 m
Route 27 Multiplaza Escazu
Bruno's Restaurante
690 m
Multiplaza
Le Petit Chez Christophe
2.6 km
Multi Plaza 2do Piso
Gran Inka
2.6 km
Multi Plaza En la entrada principal de la quinta etapa
Chili's Grill & Bar
720 m
Multiplaza Escazu
Cosi
620 m
Distrito 4
Explore San Jose (San Jose)
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Multiplaza
Multiplaza
11 minutes walking
A premier shopping destination with diverse shops, dining, and entertainment options, perfect for family outings.
Avenida Escazu
Avenida Escazu
15 minutes walking
A vibrant lifestyle center featuring upscale shops, eateries, and a cinema, ideal for leisurely strolls or family outings.
Parque Diversiones
Parque Diversiones
13 minutes driving
Costa Rica's only amusement park, offering thrilling rides and games for families, especially during weekends.
Grand Casino Escazu
Grand Casino Escazu
17 minutes walking
A stylish casino with gaming, dining, and live entertainment, catering to both thrill-seekers and relaxed visitors.
Pico Blanco Hiking
Pico Blanco Hiking
25 minutes driving
A challenging hiking destination offering stunning views. Guided tours are available for beginners and experienced hikers.
Centro de Conservacion de Santa Ana
15 minutes driving
A conservation center with walking trails and animal exhibits, perfect for family-friendly, educational outings.
Escape Room Costa Rica
10 minutes driving
An exciting escape room experience suitable for groups. Advance booking recommended for the best time slots.
The Market
The Market
1 minute walking
A casual dining spot featuring fresh local ingredients and international dishes. Ideal for quick bites or relaxed lunches.
Factory Steak and Lobster
Factory Steak and Lobster
1 minute walking
An elegant restaurant specializing in steak and seafood, perfect for upscale dining. Reservations recommended for best seating.
Hooligan's
Hooligan's
4 minutes walking
A vibrant sports bar offering burgers and drinks, suitable for casual gatherings and watching games.
Grand Casino Escazu
Grand Casino Escazu
17 minutes walking
A lively casino featuring gaming options, restaurants, and live performances, appealing to night owls and everyone in between.
Pueblo Antiguo
Pueblo Antiguo
10 minutes driving
An interactive historical theme park showcasing Costa Rican culture. Fun for families with live performances and attractions.

Getting around
City Centre
San Jose (San Jose)13 min  ·  8.3 km
Airports
Tobias Bolanos International Airport (SYQ)15 min  ·  9.6 km
Juan Santamaria International Airport (SJO)28 min  ·  18.4 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 191 reviews
Peter
United States, March  2025
6.0/10

I had a mixed experience at the Intercontinental Costa Rica. The ambiance and cleanliness of the hotel were impressive, with a beautiful lobby and nice pools. However, the service was lacking, especially in the pool area which ran out of towels and took a long time to replenish. My room had some cleanliness issues, but the breakfast buffet made up for some of the drawbacks. Overall, it was good but not quite what I expected from a luxury hotel.

Rooms
6.0
The room had a great vibe with nice bedding, but there were issues like mold in the bathroom and a need for better air conditioning. Also, I felt the cleanliness could be improved.
Service
5.0
Service was poor at times, particularly in the pool area where I had to chase down staff for towels and didn't receive timely assistance in several situations.
Location
9.0
The hotel's location is a plus, right across from the Multi-Plaza Mall which is very convenient for shopping and dining options.
Dining
8.0
Breakfast was the highlight, offering a wide variety of delicious options, and my dinner experience was nice with efficient and friendly service.
Facilities
6.0
The hotel had impressive facilities like two pools and multiple restaurants, but issues with cleanliness and service detracted from the overall experience.
Michael
United States, January  2025
6.6/10

My stay at the Intercontinental Costa Rica was elegant and comfortable, boasting a beautiful pool area and spacious rooms. However, I experienced a few service hiccups that took away from the overall experience. Disappointments included delays in room service and a lack of attention during check-in. Still, the atmosphere and dining options were good, making it a solid choice if you find yourself in San Jose.

Rooms
8.0
The room I had was spacious and well-furnished, featuring Byredo amenities, but it could use some updates. The bathroom was large and nice, which I appreciated, yet the overall decor felt a tad tired.
Service
7.0
While the staff were generally friendly and helpful, I encountered long wait times during check-in and delays in getting items I requested, like a bathrobe.
Location
9.0
The hotel's location next to Multiplaza Mall was fantastic for shopping and dining. It's a great spot to unwind after a day of travel.
Dining
10.0
I had a fantastic dining experience at the hotel's restaurant, with a delicious menu that was savory and well-presented. Eating outside by the pool was an added bonus.
Facilities
9.0
I liked that the hotel offers a full spa and multiple dining options, including 24-hour room service, which was convenient for my needs.
Jim
United States, December  2024
6.2/10

My stay at the Intercontinental Costa Rica was a mix of highs and lows. The location was fantastic, right across from Multiplaza Mall, making shopping easy. However, the service at the front desk was quite slow, which was frustrating. Overall, I found it decent for a business trip but not ideal for leisure stays.

Rooms
6.0
My room was spacious and clean, though it showed some wear. The linens and Byredo amenities were lovely, but I felt the need for a fridge and better air conditioning after dealing with the humidity.
Service
6.0
The staff was polite and helpful, especially when language barriers arose. However, the service was inconsistent, particularly at the front desk, where I experienced delays at check-in and check-out.
Location
9.0
The hotel's location is a significant advantage. It's just a short walk to the Multiplaza Mall, which has a wide variety of dining and shopping options.
Dining
7.0
I enjoyed the breakfast buffet, although I found it slightly overpriced. The restaurant options were good, with a nice mix of traditional and western dishes, but my experience at the market restaurant was disappointing due to a raw seafood order.
Facilities
5.0
The hotel features a pool and a spa, which I found quite appealing. However, the gym left much to be desired, appearing as a makeshift setup.
Ryan
United States, November  2024
6.2/10

I had a decent stay at the Intercontinental Costa Rica at Multiplaza Mall, though there were some notable pros and cons. The location was fantastic, right across from a mall with plenty of dining options, and the hotel had a lovely atmosphere with beautiful gardens. However, the room I stayed in felt cramped and the bathroom showed some signs of wear and could use maintenance. Overall, it's a solid choice for a short visit, but there are areas for improvement.

Rooms
6.0
The room was comfortable, but it felt cramped with limited space. I encountered issues with cleanliness and maintenance, specifically with mildew in the bathroom.
Service
7.0
The service was friendly, but I experienced delays when requesting amenities like a hair dryer and had to wait too long for help with my bags upon check-in.
Location
9.0
The hotel is in a prime location, right across from Multiplaza Mall which made it easy to access shopping and dining options. The area felt safe and was surrounded by greenery.
Dining
8.0
I enjoyed dining at The Market, which offered a great variety of delicious meals including a wonderful breakfast. The service was attentive, and I appreciated the quick coffee refills.
Facilities
7.0
The pool area looked inviting, and the hotel offered a range of amenities. Despite being well-maintained, I didn't get the chance to enjoy the pool during my stay.
Edgar
United States, October  2024
6.4/10

I enjoyed my stay overall at Intercontinental Costa Rica. the cozy rooms and superb breakfast buffet were highlights. However, I was disappointed by the early morning remodeling noise that disturbed my sleep. While the location is convenient near a shopping mall, the experience could be improved with better sound insulation and maintenance of facilities.

Rooms
7.0
The room I stayed in was spacious and clean. though I noticed some wear and tear, particularly with the old bathrooms and a crack in the sink. The air conditioning took time to cool the room.
Service
8.0
The staff were friendly and accommodating, providing great service throughout my stay, especially during breakfast.
Location
8.0
Located in the upscale suburb of Escazu. I appreciated being close to the Multiplaza Mall, making it easy to shop.
Dining
9.0
The dining options were excellent. I particularly enjoyed the breakfast buffet and the choices at the on-site restaurants.
Facilities
8.0
The hotel features several amenities including a full spa, pool, and fitness center, which added to the relaxation of my stay.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 15 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of US$33 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
Spanish
Year renovated:
2008
Number of floors:
8
Number of rooms:
372
Former name
Real Intercontinental Costa Rica
FAQs
About Intercontinental Costa Rica At Multiplaza Mall By Ihg
How far is Intercontinental Costa Rica At Multiplaza Mall By Ihg from Juan Santamaria International Airport?
The hotel is located 5 km from Juan Santamaria International Airport.
What are the check-in and check-out times at Intercontinental Costa Rica At Multiplaza Mall By Ihg?
Check-in is at 15:00 and check-out is at 12:00.
Is parking available at Intercontinental Costa Rica At Multiplaza Mall By Ihg?
Private parking is available on-site for 15 USD per day, and reservation is not needed.
What dining options are offered at Intercontinental Costa Rica At Multiplaza Mall By Ihg?
The hotel features four trendy restaurants: The Market, Factory Steak & Lobster, NAU Sushi Lounge, and Pimento.
What amenities can guests enjoy at the spa of Intercontinental Costa Rica At Multiplaza Mall By Ihg?
The spa offers 12 treatment rooms, a steam room, sauna, and three heated outdoor pools.
Are there any attractions near Intercontinental Costa Rica At Multiplaza Mall By Ihg?
Nearby attractions include Multiplaza Mall and La Paz Waterfall Gardens.
What room amenities are available at Intercontinental Costa Rica At Multiplaza Mall By Ihg?
Rooms include air conditioning, a flat-screen TV, a mini-fridge, coffee and tea makers, and soundproof windows.
What nearby restaurants can guests find while staying at Intercontinental Costa Rica At Multiplaza Mall By Ihg?
Nearby restaurants include Nau Sushi Lounge (0.5 km), Pimento (0.5 km), and Bar Zambra (0.5 km).
Is there a fitness center available at Intercontinental Costa Rica At Multiplaza Mall By Ihg?
Yes, there is an on-site fitness center equipped with state-of-the-art equipment.

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