Intercontinental Costa Rica At Multiplaza Mall By Ihg, San Jose (San Jose)
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Key details
About the Hotel
In Front Of Multiplaza Shopping Center,
San Jose (San Jose),
Costa Rica,
11856-1000,
San José
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium King Room Balcony Club Lounge Access
Max:
2 persons
435 sq. feet
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
room details
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Classic Room
Max:
3 persons
325 sq. feet
Bed options:
2 Single beds
Garden view
Shower
Coffee machine
room details
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Premium Twin Room Lounge Access
Max:
2 persons
325 sq. feet
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Paid parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
Spa & Leisure
- Infinity pool
- Plunge pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Hot spring bath
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
In Front Of Multiplaza Shopping Center,
San Jose (San Jose),
Costa Rica,
11856-1000,
San José
Map view
In Front Of Multiplaza Shopping Center,
San Jose (San Jose),
Costa Rica,
11856-1000,
San José
City landmarks
Theme Park
Parque Diversiones
2.0
mi
Mall
Avenida Escazu
4700 ft
En Avenida Escazu
Mercado KM0
4900 ft
Shopping Area
Multiplaza
3100 ft
Mall
Distrito 4
2400 ft
Alto de las Palomas
4000 ft
Casino
Grand Casino Escazu
4600 ft
Plaza San Antonio next to Iglesia de San Antonio de Escazu
Pico Blanco Hiking
1.5
mi
Ceramica Las Palomas
1.3
mi
Zoo
Herpetological Refuge Costa Rica
1.9
mi
Plaza del Río
W22 Galeria
1.4
mi
Pavas
El Pueblo
1.8
mi
Multiplaza Shopping Center
Congo - Costa Rican Handmade Gift Shop
1.6
mi
Event hall
Centro Nacional de Congresos y Convenciones de Costa Rica
2.0
mi
Centro Comercial Plaze Rolex
Escape Room Costa Rica
1.9
mi
Parque de Pueblo Antiguo
2.1
mi
Mall
Container Platz
1.9
mi
Theme Park
Pueblo Antiguo
2.1
mi
The Workshop Souvenirs Costa Rica
2.0
mi
Market
Feria Del Agricultor Santa Ana
2.1
mi
Church
Iglesia Pueblo Antiguo
2.1
mi
Mall
Santa Ana Town Center
2.4
mi
De la Distribuidora Santa Barbára 1 km sur y 100 m Oeste 1247-1250 San José
Butterfly Kingdom Costa Rica
2.4
mi
Casino
Fiesta Herradura
2.3
mi
Mall
Plaza Mayor
2.5
mi
Mall
Mall Real Cariari
2.5
mi
Rohrmoser
2.7
mi
Mall
Momentum Lindora Shopping Center
2.9
mi
Park
Parque del Cafe
2.6
mi
Nearby
Calle Multiplaza
1600 ft
Restaurants
The Market
0 ft
Real InterContinental Costa Rica In Front of Multiplaza Shopping Mall
Factory Steak and Lobster
100 ft
Frente al Centro Comercial Multiplaza Real InterContinental Hotel
Pimento
0 ft
Hotel InterContinental in fron of Multiplaza Shoping Center
Bar Zambra
0 ft
Lobby of the Hotel Real InterContinental Costa Rica In Front of Multiplaza Shopping Center
Gran Inka
1.6
mi
Multi Plaza En la entrada principal de la quinta etapa
Hooligan's
1100 ft
Route 27 Multiplaza Escazu
8ctavo Rooftop Restaurant & Lounge
1.5
mi
Sheraton Hotel & Casino Ruta 27
Smoke House BBQ
1100 ft
Del Puente de Multiplaza Escazu Noreste
Oui, Oui La Crepe
2400 ft
Lilliana Gago de Cageao
Reviews and Ratings
Reviews from guests about their experience.
62%
loved their spa retreat and can’t wait to return.
6.2/10
Nice
Rooms
6.6
Location
8.8
Service
6.6
Dining
8.4
Peter
United States,
March
2025
6.0/10
I had a mixed experience at the Intercontinental Costa Rica. The ambiance and cleanliness of the hotel were impressive, with a beautiful lobby and nice pools. However, the service was lacking, especially in the pool area which ran out of towels and took a long time to replenish. My room had some cleanliness issues, but the breakfast buffet made up for some of the drawbacks. Overall, it was good but not quite what I expected from a luxury hotel.
Rooms
6.0
The room had a great vibe with nice bedding, but there were issues like mold in the bathroom and a need for better air conditioning. Also, I felt the cleanliness could be improved.
Service
5.0
Service was poor at times, particularly in the pool area where I had to chase down staff for towels and didn’t receive timely assistance in several situations.
Location
9.0
The hotel's location is a plus, right across from the Multi-Plaza Mall which is very convenient for shopping and dining options.
Dining
8.0
Breakfast was the highlight, offering a wide variety of delicious options, and my dinner experience was nice with efficient and friendly service.
Facilities
6.0
The hotel had impressive facilities like two pools and multiple restaurants, but issues with cleanliness and service detracted from the overall experience.
Michael
United States,
January
2025
6.6/10
My stay at the Intercontinental Costa Rica was elegant and comfortable, boasting a beautiful pool area and spacious rooms. However, I experienced a few service hiccups that took away from the overall experience. Disappointments included delays in room service and a lack of attention during check-in. Still, the atmosphere and dining options were good, making it a solid choice if you find yourself in San José.
Rooms
8.0
The room I had was spacious and well-furnished, featuring Byredo amenities, but it could use some updates. The bathroom was large and nice, which I appreciated, yet the overall decor felt a tad tired.
Service
7.0
While the staff were generally friendly and helpful, I encountered long wait times during check-in and delays in getting items I requested, like a bathrobe.
Location
9.0
The hotel's location next to Multiplaza Mall was fantastic for shopping and dining. It's a great spot to unwind after a day of travel.
Dining
10.0
I had a fantastic dining experience at the hotel's restaurant, with a delicious menu that was savory and well-presented. Eating outside by the pool was an added bonus.
Facilities
9.0
I liked that the hotel offers a full spa and multiple dining options, including 24-hour room service, which was convenient for my needs.
Jim
United States,
December
2024
6.2/10
My stay at the Intercontinental Costa Rica was a mix of highs and lows. The location was fantastic, right across from Multiplaza Mall, making shopping easy. However, the service at the front desk was quite slow, which was frustrating. Overall, I found it decent for a business trip but not ideal for leisure stays.
Rooms
6.0
My room was spacious and clean, though it showed some wear. The linens and Byredo amenities were lovely, but I felt the need for a fridge and better air conditioning after dealing with the humidity.
Service
6.0
The staff was polite and helpful, especially when language barriers arose. However, the service was inconsistent, particularly at the front desk, where I experienced delays at check-in and check-out.
Location
9.0
The hotel's location is a significant advantage. It's just a short walk to the Multiplaza Mall, which has a wide variety of dining and shopping options.
Dining
7.0
I enjoyed the breakfast buffet, although I found it slightly overpriced. The restaurant options were good, with a nice mix of traditional and western dishes, but my experience at the market restaurant was disappointing due to a raw seafood order.
Facilities
5.0
The hotel features a pool and a spa, which I found quite appealing. However, the gym left much to be desired, appearing as a makeshift setup.
Ryan
United States,
November
2024
6.2/10
I had a decent stay at the Intercontinental Costa Rica at Multiplaza Mall, though there were some notable pros and cons. The location was fantastic, right across from a mall with plenty of dining options, and the hotel had a lovely atmosphere with beautiful gardens. However, the room I stayed in felt cramped and the bathroom showed some signs of wear and could use maintenance. Overall, it’s a solid choice for a short visit, but there are areas for improvement.
Rooms
6.0
The room was comfortable, but it felt cramped with limited space. I encountered issues with cleanliness and maintenance, specifically with mildew in the bathroom.
Service
7.0
The service was friendly, but I experienced delays when requesting amenities like a hair dryer and had to wait too long for help with my bags upon check-in.
Location
9.0
The hotel is in a prime location, right across from Multiplaza Mall which made it easy to access shopping and dining options. The area felt safe and was surrounded by greenery.
Dining
8.0
I enjoyed dining at The Market, which offered a great variety of delicious meals including a wonderful breakfast. The service was attentive, and I appreciated the quick coffee refills.
Facilities
7.0
The pool area looked inviting, and the hotel offered a range of amenities. Despite being well-maintained, I didn't get the chance to enjoy the pool during my stay.
Edgar
United States,
October
2024
6.4/10
I enjoyed my stay overall at Intercontinental Costa Rica. the cozy rooms and superb breakfast buffet were highlights. However, I was disappointed by the early morning remodeling noise that disturbed my sleep. While the location is convenient near a shopping mall, the experience could be improved with better sound insulation and maintenance of facilities.
Rooms
7.0
The room I stayed in was spacious and clean. though I noticed some wear and tear, particularly with the old bathrooms and a crack in the sink. The air conditioning took time to cool the room.
Service
8.0
The staff were friendly and accommodating, providing great service throughout my stay, especially during breakfast.
Location
8.0
Located in the upscale suburb of Escazu. I appreciated being close to the Multiplaza Mall, making it easy to shop.
Dining
9.0
The dining options were excellent. I particularly enjoyed the breakfast buffet and the choices at the on-site restaurants.
Facilities
8.0
The hotel features several amenities including a full spa, pool, and fitness center, which added to the relaxation of my stay.
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